Terms of Service
Last updated: January 2024
1. Acceptance of Terms
By accessing and using the services provided by Genie Adventurer ("Company," "we," "our," or "us"), you accept and agree to be bound by the terms and provision of this agreement.
2. Description of Services
Genie Adventurer provides travel electronics repair services, sales of electronic accessories, and related consultation services. Our services include but are not limited to:
- Electronic device repair and maintenance
- Sale of travel electronics and accessories
- Technical consultation and advice
- Newsletter and communication services
3. User Responsibilities
3.1 Account Information
You are responsible for maintaining the confidentiality of any account information and for all activities that occur under your account.
3.2 Accurate Information
You agree to provide accurate, current, and complete information when using our services and to update such information to maintain its accuracy.
3.3 Prohibited Uses
You may not use our services:
- For any unlawful purpose or to solicit others to perform illegal acts
- To violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances
- To infringe upon or violate our intellectual property rights or the intellectual property rights of others
- To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate
- To submit false or misleading information
4. Repair Services Terms
4.1 Warranty
We provide a 90-day warranty on all repair services from the date of completion, covering the specific repair performed. This warranty does not cover:
- Damage caused by misuse, accident, or normal wear and tear
- Damage from liquid exposure after repair
- Issues unrelated to the original repair
- Cosmetic damage
4.2 Device Security
While we take reasonable precautions to protect your device and data, we recommend backing up your data before any repair service. We are not responsible for data loss during the repair process.
4.3 Unclaimed Devices
Devices not collected within 90 days of repair completion may be disposed of at our discretion after reasonable attempts to contact the customer.
5. Payment and Pricing
5.1 Pricing
All prices are quoted in British Pounds (GBP) and include VAT where applicable. Prices are subject to change without notice.
5.2 Payment Terms
Payment is due upon completion of services or at the time of purchase. We accept major credit cards, debit cards, and cash payments.
5.3 Refunds
Refunds may be provided at our discretion for unsatisfactory services within 30 days of service completion, subject to inspection and verification of the issue.
6. Intellectual Property Rights
The content, organization, graphics, design, compilation, magnetic translation, digital conversion, and other matters related to the site are protected under applicable copyrights, trademarks, and other proprietary rights.
7. Privacy Policy
Your privacy is important to us. Please review our Privacy Policy, which also governs your use of our services, to understand our practices.
8. Disclaimers
8.1 Service Availability
We strive to keep our services available at all times, but we do not guarantee uninterrupted access or operation.
8.2 Third-Party Content
Our website may contain links to third-party websites or services. We are not responsible for the content, privacy policies, or practices of any third-party sites.
9. Limitation of Liability
In no event shall Genie Adventurer, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, punitive, consequential, or special damages of any kind, however caused, including but not limited to loss of revenue, loss of profits, loss of data, or other damages.
10. Indemnification
You agree to defend, indemnify, and hold harmless Genie Adventurer and its subsidiaries, agents, licensors, managers, and other affiliated companies from and against any and all claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including but not limited to attorney's fees).
11. Termination
We may terminate or suspend your access immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.
12. Governing Law
These Terms shall be interpreted and governed by the laws of England and Wales, without regard to its conflict of law provisions. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
13. Changes to Terms
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days' notice prior to any new terms taking effect.
14. Contact Information
If you have any questions about these Terms of Service, please contact us:
Genie Adventurer
142 Oxford Street
London W1D 1EY
United Kingdom
Email: [email protected]
Phone: +44 20 7946 0958