Privacy Policy
Last updated: January 2024
1. Introduction
Genie Adventurer ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website genie-adventurer.com or use our services.
2. Information We Collect
2.1 Personal Information
We may collect personally identifiable information, such as:
- Name and contact information (email address, phone number)
- Billing and shipping addresses
- Payment information (processed securely through third-party providers)
- Device information for repair services
- Communication preferences
2.2 Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address and device identifiers
- Browser type and version
- Operating system
- Pages visited and time spent on pages
- Referring website
- Cookies and similar tracking technologies
3. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain our services
- Process transactions and send related information
- Send you technical notices, updates, and support messages
- Respond to your comments, questions, and customer service requests
- Send you marketing communications (with your consent)
- Monitor and analyze usage patterns and trends
- Detect, investigate, and prevent fraudulent activities
- Comply with legal obligations
4. Sharing of Information
We may share your information in the following situations:
- Service Providers: With third-party vendors who perform services on our behalf
- Business Transfers: In connection with any merger, sale, or acquisition
- Legal Requirements: When required by law or to protect our rights
- Consent: With your explicit consent for specific purposes
We do not sell, trade, or rent your personal information to third parties for marketing purposes.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience. You can control cookie preferences through our cookie management system or your browser settings. For detailed information, please see our Cookie Policy.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
7. Your Rights (GDPR)
Under the General Data Protection Regulation (GDPR), you have the right to:
- Access your personal data
- Rectify inaccurate personal data
- Erase your personal data
- Restrict processing of your personal data
- Object to processing
- Data portability
- Withdraw consent
To exercise these rights, please contact us using the information provided below.
8. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Genie Adventurer
142 Oxford Street
London W1D 1EY
United Kingdom
Email: [email protected]
Phone: +44 20 7946 0958